Our services for children, adults and carers are person-centred and outcomes focussed. But what does this actually mean? Well, as an example, for members of our Activity & Learning Hub, we’ll carry out an assessment to find out what they enjoy, what skills they would like to learn, how they learn best, and what they would like to do with their new skills. This helps us to give the right support and opportunities, driven towards each person’s goals.
Similarly, our sports, health & fitness services are shaped to each member who uses them. Whereas someone may want to lose weight and become fitter, another person might want to increase their confidence and self-esteem. Either way, we will work with them to find the right activity or group to get them there.
And, when working with a carer for the first time, we will spend time getting to know the person and their family to understand what their greatest challenges are. This enables us to put practical plans in place to reduce and even overcome these challenges.